50% of your reservation fee is due within 7 days of booking. If we do not receive these monies within 7 days of booking, your reservation is subject to cancellation. Once we receive your deposit, you will receive a confirmation number and two email letters from us – reservations will not be considered firm without a confirmation. The balance of your payment is due no less than 30 days before arrival. Cascade Vacation Rentals will charge the balance due to the credit card on file unless we hear otherwise from you. If we do not receive the balance by the deadline, your reservation is subject to cancellation.
Transfers between properties are considered cancellations.
If you do need to cancel your reservation for any reason, please notify us as soon as possible. We will make every effort to re-rent the property. If the property is re-rented for the same period of time, all monies, less 10% of the full rent and the $25 booking fee will be returned. If, after diligent effort, we are unable to re-rent the property, any advance payment will be forfeited.
If you notify our office of cancellation more than 30 days prior to scheduled arrival, you will automatically receive the above-mentioned refund.
Cancellations due to weather will receive no refunds or rebates
EARLY CHECK-INS/LATE DEPARTURES
Need to be arranged in advance and are not always possible. There is a $25 charge for each.
With some exceptions, renters pick up and drop off keys at our rental office. If you are arriving or departing after hours, we have a key drop box outside the door. There is a $25 charge for keys not returned.